Fresh food support for eligible New York Medicaid members — at no cost if approved
R&R Highline Foods helps eligible New York Medicaid members access approved food support through the Social Care Network process. If you qualify and are approved, there is no cost to you. Fill out a short form, and our team will help guide the next steps.
Fresh food, thoughtfully selected, carefully packed, and delivered with respect.
The Highline Standard
R&R Highline Foods brings a higher standard to food support — fresh selection, thoughtful packing, dependable delivery, and service that treats every family with respect.
We believe food support should never feel second-rate. Our team focuses on fresh food, good taste, neat packing, reliable delivery, and respectful service.
From the items we choose to the way each box is packed, our goal is to make every order feel fresh, organized, and thoughtfully prepared.
Fresh Selection
Fresh, useful food items families can enjoy throughout the week.
Careful Packing
Orders are packed neatly and carefully so every delivery feels organized.
Meal Preferences
When available and authorized, we work with different food styles and meal preferences.
Reliable Delivery
We work to keep deliveries organized, timely, and easy to receive.
Program Information
This food support is connected to New York Medicaid’s Social Care Network program. Eligibility is not automatic. Medicaid members may be screened for health-related social needs and, if eligible, may be referred for approved services through a Social Care Network or care team.
Learn About NY Medicaid Social Care NetworksHow it works
See if you qualify
If you have New York Medicaid, you may qualify. Eligibility depends on program rules, screening, and approval by the appropriate care team or Social Care Network. Your care coordinator or referring organization can help you start the process.
Send us your info
Fill out our short application from your phone or computer. It only takes about ten minutes.
We take it from there
Our team reviews your information and confirms the approved service and household details so we can prepare the correct food support if you are approved.
Food at your door
Once approved, your food support arrives on a regular schedule, delivered straight to your home.
Who may qualify?
New York Medicaid members may qualify for approved food support if they meet program requirements. This may include members who are pregnant, postpartum, caring for an eligible child, managing certain health conditions, or experiencing food-support needs.
Eligibility is not automatic. Final approval depends on Medicaid enrollment, program screening, food-support need, and authorization through the appropriate care team or Social Care Network.
What you may receive
Approved food support may include fresh produce, pantry items, prepared meals, or other items allowed under the member’s authorized service. Food support is prepared based on the approved service type, verified information, and delivery availability.
When available and authorized, we work with cultural, dietary, and meal-style preferences, including kosher, halal, vegetarian, and other meal preferences.
Menus and food support options are reviewed by a nutrition professional to help ensure they are appropriate, balanced, and aligned with the service being provided.
Support That Feels Personal
Our team is here to make the process feel simple, respectful, and organized. We focus on clear communication, careful follow-up, and helpful support for families from start to finish.
Program Note
Food support is provided only when authorized through the appropriate program process. Eligibility, service type, delivery availability, and meal or food options are determined based on program rules, screening, and approval through the appropriate care team or Social Care Network.
Common questions
Is there any cost?
If you are eligible and approved for the program, there is no cost to you. Approval is based on program rules, screening, and authorization through the appropriate care team or Social Care Network.
Is this part of Medicaid?
This food support is connected to New York Medicaid’s Social Care Network program. Eligibility and approval are not automatic. Medicaid members may be screened for health-related social needs and, if eligible, may be referred for approved services through a Social Care Network or care team.
Will the food be fresh and good quality?
Yes. We believe approved food support should still be fresh, enjoyable, and respectful. Our team focuses on quality items, careful packing, and reliable delivery.
Do you work with different meal preferences?
When available and authorized, we do our best to work with cultural, dietary, and meal-style preferences, including kosher, halal, vegetarian, and other meal preferences.
Are kosher options available?
When available and authorized, we can work with kosher and other meal-style preferences. Availability depends on the approved service and delivery area.
How are the menus reviewed?
Menus and food support options are reviewed by a nutrition professional to help ensure they are appropriate, balanced, and aligned with the approved service.
How are deliveries handled?
We work to keep deliveries organized, timely, and easy to receive. Every order is packed with care so it arrives looking neat, fresh, and ready for the family.
What if I need help after applying?
Our team is here to help. We review applications as they arrive and will reach out if we need anything else. You may also contact your care coordinator for updates.
What if I received an application link?
Use that link to apply — it helps connect your application to the correct referral path. If you do not have a link, you can still start with the general application. Submitting a form does not guarantee approval.
How soon will I hear back?
We review applications as they arrive and will reach out if we need anything else from you.
Already applied?
We review applications as they arrive and will reach out if we need anything else. You may also contact your care coordinator for updates.
Submitting an application does not guarantee approval. Eligibility depends on Medicaid enrollment, program screening, food-support need, and other Social Care Network requirements.
Ready to apply?
Got an application link? Use it. Otherwise, start here.
Open the application formAlready applied? Track your food box